|
Error Code
|
Error Message
|
Course of Action
|
|
602
|
The Port is Already Open
|
* Reboot
* FAX Program or Operator Program (answering machine) - disable and test.
* May imply modem problem.
|
|
629
|
The port was disconnected by the remote machine. |
* Modem may be misfunctioning.
* Problem with modem's
initialization string |
|
645
|
Internal authentication error.
|
* Password error - retype UserID and Password.
* Reboot.
* Delete (*.pwl) files to remove Windows passwords. Use DOS or the Find File
feature in Windows to locate and then delete file.
* This can be caused by: "require encrypted password" check in the dialer
settings. |
|
650
|
The Remote access Server is not responding. |
* Usually dialing an incorrect number.
* Occurs if the dialing computer does not get either a busy signal or a modem.
* Possible extra entries in Network Control Panel.
* Can be caused if Client for Microsoft Networks is not installed.
|
|
666
|
Your modem (or other connecting device) is not
functioning. |
Self explanatory. |
|
676
|
The line is busy. |
* Occurs when "*70," is in the dial-up
number to disable call waiting when user does not actually have call waiting.
* Check dial-up number. |
|
678
|
There is no answer. |
* Usually dialing an icorrect number.
* Occurs if the dialing computer does not get either a busy signal or a modem. |
|
679
|
Cannot detect carrier. |
* No dial tone - check for dial tone.
* Voice mail from the phone company may cause a studdered dial-tone if there
are messages. Clear messages and try again. |
|
691
|
Access denied because username and/or password is
invalid on the domain. |
* Password error - retype UserID and Password. |
|
734
|
The PPP link control protocol was terminated. |
Can be caused when "Require Encrypted Password" is
selected in Dial-Up Network Connection. |